Unless otherwise agreed in writing, the following terms and conditions apply without exception to all sales by Gabe & Grace to the Buyer.
1. SOLE TERMS.
GABE & GRACE`s sale is expressly limited to the terms herein and any additional or different terms or conditions on Buyer`s purchase order or any other instrument, agreement, or understanding are deemed to be material alterations and are rejected and not binding upon GABE & GRACE. GABE & GRACE`s acceptance of Buyer`s purchase order is expressly conditional upon Buyer`s assent to the terms and conditions contained herein in their entirety. Buyer`s acceptance of delivery from GABE & GRACE constitutes Buyer`s acceptance of these terms and conditions in their entirety.
All oders for G&G goods are to be completed on line. We apologise that at present we are unable to take orders over the telephone.
GABE & GRACE may change the prices and specifications of any of its goods at its sole discretion and without any notice, otherwise, GABE & GRACE standard prices apply at time of order.
Unless otherwise expressly agreed in writing, all payments are to be in GBP unless otherwise stated in writing by GABE & GRACE and are due in GABE & GRACE`s account before dispatch takes place.
i) Via SagePay
The payment section of Gabe & Grace is operated by SagePay and is completely safe and secure.
The Gabe & Grace website takes payment by debit and credit cards through redirection to SagePay There is no charge to you for using this service.
The SagePay payment gateway is fully 3D secure and PCI DSS (Payment Card Industry standard) Level 1 compliant which is the highest level of accreditation.
To make a secure payment, our site will take you to a secure branded SagePay page. This is the page you will see in order to complete payment for your order with Gabe & Grace. Once you have successfully made your purchase, you will be redirected to the Gabe & Grace website and your basket will be empty. You will be able to log in and see progress of your orders and history at any time.
Our site is regularly scanned by Trustwave meaning that we are secure and compliant with safety of information.
PLEASE NOTE. We do not have access to card details as this is handled securely by SagePay
We will indicate on the front page of the website how long turnaround is taking at any one time and this will change. In the event that any goods are to be delivered to the Buyer or to his order outside of the England, Scotland and Wales, GABE & GRACE shall be entitled to add to the invoice price a reasonable sum in respect of carriage charges. We will always quote these at cost. Within 14 days of delivery, any claim for damage must be reported in writing to GABE & GRACE, otherwise all goods will be deemed delivered and accepted. Title to the goods shall pass to Buyer when it has paid the full price for the goods, and until such time as full payment is made.
If the Buyer shall at any time cancel any purchase order or refuse to accept delivery of the goods, the Seller reserves the right to retain a proportion of the purchase price to cover out of pocket costs, such as postage etc.
7. Returns – Stocked Items
Gabe & Grace’s returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us before sending any item back, by filling in the returns form.
We strongly recommend that you use a secure means of returns postage with proof of delivery.
For more information, follow the link to Returns Policy
8. Returns- Bespoke Made to Measure Items
In the case of made to measure liners returns are not permitted, with the following exceptions apply:
- the wrong order has been dispatched.
- it is agreed that the product is defective or faulty.
9. Giveaways: any giveaways are at the sole and total discretion of Gabe & Grace.
Unless otherwise indicated, one offer will run at any one time and cannot be combined with another. Giveaways are based on the purchase of another item. If the original purchased item is to be returned, then the giveaway must also be returned, unused. G&G reserve the right to charge for the full value of a giveaway if it is not returned with a fully paid returned item.
No changes, alterations or alternatives may be requested on a giveaway item.
Promotional / giveaway offers can be changed at the sole and total discretion of Gabe & Grace. This can include when the campaign begins, ends or may even change during the time of the campaign.