OUR CURRENT PROCESSING TIME
October 21st update: approx 5 working days. Please note our products are not pre-made, we make everything to order, just for your baby. If you require a next day, please email.
Europe and some World Wide Delivery now available.
Thank you for ordering with Gabe &Grace. We post using Royal Mail's First Class Sign For service.
When you order has been successful :
1) SagePay will confirm payment has been made
2) A confirmation email will automatically be sent to you from us. (This may land in your spam folder, please check)
3) We will update your order to "processing" and this is sent in an email (the timing of this will depend on our processing time which is posted on the front and check out pages.)
4) We will confirm order is dispatched with tracking information in a final email.
Please note that these emails are sent through our website and may end up in your spam file. Please do check all folders.
We use First Class Sign For mainland UK services at the following rate which are subsidised by us (we are charging you second class rates)
Under 0.5kg £2.99 Upto 1kg £3.99 Upto 1.5kg £4.50 Upto 2kg £6.99 Above 2kg £8.99
For very high value orders we may use ParcelForce or other reputable couriers. In the case of overseas orders, we will always choose the best service and pass the delivery charge on at cost.
During normal operating hours, if you require your purchase urgently, please let us know and we will endeavour to help. Your order must reach us by 12pm. Please email us separately to bring this to our attention.
WE APOLOGISE THAT WE ARE UNABLE TO SHIP TO NORTH AMERICA.
SOME EU CONTRIES ARE NOW LISTED IF YOURS IS NOT LISTED, PLEASE GET IN TOUCH (WITH THE EXCEPTION OF NORTH AMERICA).